To make a reservation, JBC Travel requires a payment of 50% of the total tour cost from the customer using any of our authorized payment methods, as provided by our sales agent. The remaining balance of 50% of the total tour cost must be paid in full upon arrival in the city of Cusco. This amount should be paid in US Dollars to the assisting staff.

To proceed with the confirmation of the reservation, it is necessary to have the following information from each passenger who will be traveling: Full name, identification number (passport number), nationality, age, and gender. It is advisable to provide additional information such as allergies, illnesses, medical conditions, personal characteristics, dietary preferences, among others.

After completing the prepayment, our sales representative will send the customer an email confirming the reservation of the selected tour package. This email will serve as a supporting document to guarantee the reservation. Once the customer receives the confirmation, they are requested to carefully review the email’s content and respond accordingly.

If your reservation includes hotel stays, the confirmation of accommodations is subject to availability. In the event that the specified hotel in the confirmation email is not available, an alternative hotel of a similar category and price will be provided to the customer.

JBC Travel reserves the right to accept last-minute bookings (24 hours prior to the customer’s arrival at the destination). In such cases, the company will clearly provide the special conditions for the reservation, which may include specific timings. These conditions must be mutually agreed upon with the customer and will be documented through email communication.